Follow-Up Recommendations of The Ombudsman of The Republic of Indonesia in Supporting Public Services

Abstract

This study aims to determine the follow-up of the Ombudsman's recommendations and to find out the legal certainty of the follow-up of the Ombudsman's recommendations, especially regarding the recommendations that are not implemented. The research method used is normative juridical using a statutory approach and a conceptual approach. The data sources used are secondary data with primary, secondary, and tertiary legal materials as well as non-legal materials. The data obtained will be analyzed qualitatively. The results of the study show that: first, the follow-up of the Ombudsman's recommendations is carried out in three ways, there are; 1) Submit a report to the President, 2) Submit a report to the DPR, 3) Publish the Reported Party/Supervised Reported Person who does not comply with the recommendations to the media. After this stage, the task of the Ombudsman is considered complete even though the recommendations have not been implemented. The authority to further follow up on the recommendations that do not adhere is then left to the policies of the President and the DPR. second, for the Ombudsman, legal certainty for the Whistleblower in the context of implementing the recommendations has been carried out, because the process of completing the report has been completed, but after the recommendations are submitted to the President and the DPR there is no time clarity and certainty whether the recommendations that are not implemented will adhere or not.