ANALISIS JARINGAN DAN MODA ANGKUTAN UMUM TERHADAP TINGKAT PELAYANAN MOBILITAS MASYARAKAT DI KOTA PAREPARE

Abstract

This study aims to analyze the condition of public transportation networks and the characteristics of transportation modes, assess the level of public transportation service in supporting community mobility, identify factors affecting service quality, and provide recommendations for improving the quality of public transportation networks and services in Parepare City. This research employed a descriptive quantitative approach, focusing on Pete-pete public transportation in Parepare City. Data were collected through field surveys, observations of operational conditions, and questionnaires administered to 400 public transportation users. Data analysis was conducted using IBM SPSS Statistics 27 through validity and reliability tests, descriptive statistics, classical assumption tests, and multiple linear regression analysis. The results indicate that, based on users' perceptions, the level of service was categorized as high in terms of accessibility and route networks, service availability, travel time, safety, and fare affordability. Meanwhile, regularity and reliability, as well as comfort, were categorized as moderate. Community mobility obtained an average score of 3.66, categorized as high. The regression analysis shows that the seven service dimensions simultaneously have a significant effect on community mobility, with an R value of 0.770 and an R Square value of 0.592, indicating that 59.2% of the variation in community mobility can be explained by the service variables in the model. Partially, all service variables have a positive and significant effect on community mobility. These findings provide a basis for evaluating and improving public transportation networks and services, particularly in terms of regularity, reliability, and comfort.

Keywords: public transportation; route network; level of service; community mobility; Parepare City.